Payment & Shipping
No hidden costs
Products are sold including all taxes and duties, there is no additional cost to what you see in the checkout.
We accept credit card payments. Our payment solution is delivered by Stripe. For Norwegian customers we also accept Vipps payments in our webshop.
As soon as you have placed your order in the web shop, you will receive a confirmation by email. When we receive your order, we will pack your products within 1-3 days. It usually takes between 5-10 working days before you receive your package. We strive to deliver orders as soon as possible. If we experience a delivery problem on certain products, we will contact you and let you know when you can expect your products.
At the moment, we ship only to Norway from our web shop. Please contact us by email to email@example.com of you need shipping outside these countries.
Claims and Returns
If you change your mind, you can return the unused product within 14 days and get a full refund. To claim the right of return, the product must be unused, and returned in original packaging. The shipping cost of returning goods is the responsibility of the customer. Please contact us on firstname.lastname@example.org before you return your goods to us. We will refund your payment as soon as we have received and accepted the returned products.
If your products are damaged or defect upon delivery, please contact us immediately by email: email@example.com for further instructions.
www.riderinbalance.com, Rider in Balance AS, Kalneset Gård, Røgdestranda 399, N-2256 Grue Finnskog, Norge. VAT no: 915.545.823.
Information and pictures on www.riderinbalance.com is the property of Rider in Balance AS, and cannot be copied without permission.